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Shipping and Return

Shipping Policy:


  • Orders are processed between Monday - Friday.
  • Our manufacturers do not process or ship during the holidays.
  • Order processing can take up to 24 hours ( typically much sooner ).
  • Orders ship viaUSPS
  • Order delivery:  3-8 Days For United States

Return Policy:


Please email us within 7 days of delivery to notify us of any manufacturer defects. We apologize for the inconvenience and we’ll make every possible effort to make sure you are satisfied with your purchase.

First, we would like to thank you for ordering from us but if for any reason you are not happy with an item you purchased from us, you may return it within 30 days of delivery

For product returns that areNOT a result of Manufacturing Defect, you will need to ship the item atyour own expense. All items should be 



Exploration Gadget

1628 S King Rd.

San Jose, CA 95122


The following guideline (s) apply to all returns:

request a return, please email us with your order #  and you will be issued a return authorization number (RA#). Your return authorization number must be clearly marked on all shipping labels and must be written on a note or your packing slip and placed inside the package.You (the customer) are responsible for return shipping costs.


Return Shipping:

Please consider using a trackable shipping service or purchasing shipping insurance. Neither we nor any of our manufacturers/suppliers/vendors guarantee that they will receive your returned item.



Once your return has been received and inspected, you will receive an email informing you whether your return has been accepted or denied. If your return has been accepted, a refund minus any restocking fees and shipping charges will be issued immediately. Denied returns may be sent back to you.


Missing Refunds:

There is often some processing time before a refund is reflected in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.

Term of Service

This website is operated by . Throughout the site, the terms “we”, “us” and “our” refer offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.